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REFUND POLICY

At Seasonal Shoppings, customer satisfaction is our top priority. We want you to feel confident about your purchase, and we are committed to offering a fair and transparent refund process. Please review our Refund Policy carefully to understand your rights and how to proceed in case you are not fully satisfied with your purchase.

ELIGIBILITY FOR RETURNS AND REFUNDS


To be eligible for a refund or exchange, your item must meet the following conditions:

  • Time Frame: You must request a refund within [seven days ] from the date of delivery.

  • Condition of Item: The item must be unused, in its original packaging, and in the same condition as when you received it. Any products that are damaged, altered, or missing parts for reasons not due to our error are not eligible for a refund.

  • Proof of Purchase: A receipt or proof of purchase is required to process any return or refund request.
     

Items that are non-refundable include:

  • Gift cards

  • Personalized or customized items

  • Sale items or items purchased during promotional events (unless damaged or defective)

RETURN PROCESS 


If you wish to return an item for a refund or exchange, please follow these steps:

  1. Contact Us: Email us at info@seasonalshoppings.com with your order number, details of the product you wish to return, and the reason for the return. We will provide you with instructions on how to proceed.

  2. Ship the Item: After receiving confirmation, you will need to ship the item back to us at [Return Address]. You are responsible for covering the return shipping costs unless the return is due to our error (e.g., receiving a defective or incorrect item).

  3. Inspection of Item: Once we receive your returned item, we will inspect it to ensure it meets the eligibility criteria for a refund. We will notify you by email if your refund is approved or if there are any issues with the return.



    REFUNDS( IF APPLICABLE)


If your return is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 12 business days.
Please note:

  • Original Shipping Fees: Shipping fees from your original order are non-refundable unless the return is due to our error.

  • Return Shipping Costs: If you are returning the item for reasons other than our error, you will be responsible for the cost of return shipping. If the return is due to a defective product or an error on our part, we will provide a prepaid return label.


     
    LATE OR MISSING REFUNDS
     

  • If you have not received your refund after the specified timeframe:

  • Check your bank account or credit card statement.

  • Contact your bank or credit card company, as processing times may vary between institutions.

  • If you have completed the steps above and still have not received your refund, please contact us at [info@seasonalshoppings.com], and we will assist you further.



    NON-RETURNABLE ITEMS

  • Certain types of products are not eligible for returns or refunds, including:

  • Personalized or customized items (e.g., engraved or monogrammed products)

  • Perishable goods (e.g., food, flowers)

  • Intimate or sanitary goods (e.g., underwear, swimwear)

  • Health and personal care items

  • Gift cards

  • Sale or clearance items

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