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ORDER PROCESSING TIME

All orders are processed within 1-3 business days (Monday to Friday). Orders placed on weekends or holidays will be processed the next business day.

SHIPPING COST

Shipping costs are calculated at checkout based on the weight and destination of your order. We strive to offer competitive rates, with free shipping available on orders over a specific threshold, which will be clearly indicated at checkout.

SHIPPING TIMEFRAMES

  • Domestic Shipping (Within  Canada ): We aim to deliver within 5-7 business days after processing your order. However, this timeframe may be impacted by external factors such as public holidays, adverse weather conditions, or logistical delays.

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  • International Shipping: Delivery times vary by destination, but typically range from 7-14 business days. International orders may experience delays due to customs inspections, local courier policies, or other regional issues.

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We make every effort to ensure timely deliveries, but please note that all delivery timeframes are estimates and not guaranteed.

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SHIPPING CARRIERS

We collaborate with trusted shipping carriers, including (DHL, Canada Post ,  Fedex ) to ensure your package is delivered safely and promptly. The carrier used for your order will depend on the shipping method you select at checkout and your location. Rest assured that all carriers are reputable and provide tracking services.

ORDER TRACKING

Once your order has been dispatched, you will receive a confirmation email with a tracking number. This tracking number allows you to monitor the progress of your package from our warehouse to your doorstep. Please allow up to 24 hours for the tracking information to update after receiving your tracking number.

INTERNATIONAL SHIPPING AND CUSTOMS

For orders shipped outside of [Canada], customs fees, duties, and taxes may apply. These fees are imposed by the destination country and are the sole responsibility of the recipient. Seasonal Shoppings is not liable for any customs duties or taxes. We recommend checking your local customs policies before placing an order.

SERVICE INTERRUPTIONS

On rare occasions, external factors such as severe weather conditions, natural disasters, labor strikes, or courier service issues may cause delays or interruptions in the shipping process. In such cases, we will make every effort to inform you as soon as possible and provide updates regarding your shipment status. Please be patient in these situations, as we will do everything we can to resolve any disruptions.

LOST OR DAMAGED PACKAGES


If your package is lost in transit or arrives damaged, please contact us at [info@seasonalshoppings.com] with your order details and tracking information. We will promptly investigate the issue with the carrier and work to resolve it, either by sending a replacement item or offering a refund, depending on the circumstances.

  • Lost Packages: A package will be considered lost if it has not been delivered within 30 days of shipment and tracking shows no updates. We will work with the carrier to locate the package or provide a suitable solution.

  • Damaged Packages: If your order arrives damaged, please provide photos of the damaged packaging and products so we can assist in filing a claim with the carrier and arranging a replacement or refund.

RETURNS AND EXCHANGES 


For detailed information about returning or exchanging items, please refer to our [Return and Refund Policy]. Shipping costs for returning items are the responsibility of the customer, unless otherwise stated or in the case of receiving a defective product.

SERVICE INTERRUPTION


On rare occasions, external factors such as severe weather conditions, natural disasters, labor strikes, or courier service issues may cause delays or interruptions in the shipping process. In such cases, we will make every effort to inform you as soon as possible and provide updates regarding your shipment status. Please be patient in these situations, as we will do everything we can to resolve any disruptions.

LOST OR DAMAGED PACKAGES 


If your package is lost in transit or arrives damaged, please contact us at [Info@seasonalshoppings.com] with your order details and tracking information. We will promptly investigate the issue with the carrier and work to resolve it, either by sending a replacement item or offering a refund, depending on the circumstances.

  • Lost Packages: A package will be considered lost if it has not been delivered within 30 days of shipment and tracking shows no updates. We will work with the carrier to locate the package or provide a suitable solution.

  • Damaged Packages: If your order arrives damaged, please provide photos of the damaged packaging and products so we can assist in filing a claim with the carrier and arranging a replacement or refund.

RETURNS AND EXCHANGES 


For detailed information about returning or exchanging items, please refer to our [Return and Refund Policy]. Shipping costs for returning items are the responsibility of the customer, unless otherwise stated or in the case of receiving a defective product.

SEASONAL SHOPPINGS SHIPPING POLICY

Welcome to Seasonal Shoppings! We are committed to providing you with the best possible shopping experience. To ensure clarity and transparency, our Shipping Policy outlines important details about how and when your purchases will be shipped.

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